I was offered a free trial for a graphic design course, I signed up but soon realised that I was too busy to be able to complete it, I thought I had cancelled my account until today when £49.99 had been withdrawn from my bank. I contacted udemy who replied saying they would not refund me, I tried phoning them to just be given automated responses. Awful customer service and I will definitely never ever recommend. Do not use Udemy as it’s a scam and many others along side myself have fallen victim to this company.
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