udfyn.com.au

2.1
2.1 Based on 41 reviews

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Elliot L.
Do not buy from this company …

The whole interaction with this company has been a very unpleasant ordeal. My order took a month to come and when it did they sent the wrong shirts. I emailed immediately and let them know. I sent numerous emails that all went unanswered. I also left messages on voicemails. They eventually responded asking for photos to which I sent a photo from their site of the ones ordered and the ones I received which were obviously different and a poorer quality. They said these were the newer ones of that kind but I said no I wanted a refund. They then said they would send a return label and have the shirts collected. I had to email three times asking where the labels were. Again all emails and calls went unanswered. When the shirts were eventually collected I heard nothing. I sent numerous emails asking when my refund would be processed. They sent an email saying 2 to 5 business days After almost two weeks and more emails to them I get one back sayings it has been processed but still no money has been refunded. This company has very poor customer service, poor communication and poor quality of the items received and returned. I would never use this company again and would not recommend them.

1
Date of experience: Dec 04, 2024

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