udfyn.com.au

2.1
2.1 Based on 41 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Bettinaluca
STAY. AWAY. FROM. UDFYN!

BEWARE!I cannot speak more unfavourably about UDFYN. Appalling product. Appalling customer service. Appalling efficiency. My experience with this incompetent 'business' was shocking from start to finish, the whole 4 months, after ordering 1 shirt to sample their product. Thankfully I only ordered 1! Took almost 2 months to get one shirt, quality of the fabric was awful and the artwork on the front was so uneven it was unwearable - unfortunately I cannot post a picture for potential buyers to view what they will be paying for. After several attempts to speak to 'customer support' a full refund was authorised and assured it would be processed with 1 week - that was 3 weeks ago! My attempts to contact UDFYN via phone, email and online chat to follow up on my refund have all failed. No-one answers the phone, replies to emails or connects online chat - what a surprise! Have reported UDFYN to Fair Trading and bank charge back - I strongly suggest anyone who has had a similar experience to do so aswell.

1
Date of experience: Nov 01, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More