I am unable to log into my account because the telephone number I provided is a voicemail & doesn’t receive texts. Now everytime I try to log on, they require texting my phone # (which doesn’t receive texts). I’m unable to get them to reset my password and my account because I’ve been on hold multiple times (45 minutes plus) and can’t get in touch with anyone. All I want is to be able to log into my account and am unable to get in touch with anyone on order to do that. They have horrible customer service. After 45 minutes on a text hold, I got a rep who requested my ss#, which I’m not giving out over text. I need help.
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