While your institution purports to enjoy high yield savings rates, it’s another thing to actually receive your published rates. I have been receiving a lower rate since April of this year, while receiving emails confirming a higher rate. I have reached out to your customer support only to be told they’re sorry and wish they could go back and adjust but they can’t. I see a number of reviews with this issue. As a result I plan to send a complaint to the Attorney General with documentation to request there view of this practice.
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UFB Direct invites you to elevate your savings rate with our High-Yield Savings account or our Premium Money Market account.
