It is like pulling teeth to make your online payments with how confusing and frustrating it is and how their system is constantly broken.
You would think that it was almost malicious in nature.
I've done their little online chat multiple times and every time they try to assist nothing they suggest works.
The little circle on their site just spins and spins for hours on end.
I've tried refreshing it.
I've tried clearing my browser history.
I've tried deleting all of my payment methods and updating them. Nothing.
This company is the biggest joke I have ever seen and I have never experienced such piss poor Customer Service. You're the largest healthcare provider in the world. You would think that you're online presence and payment portal would work once in a while.
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UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full...