Worse insurance to get stuck with having Cancer that I could imagine. I can’t imagine any other company being worse. OTC amount has changed multiple times dropping of course. Customer service is rude and hangs up on customers. The phone app doesn’t work so every month I have to call in my OTC that steadily shrinking.. Customer service representative threatened to hang up cause I complained about being transferred 5 times and asked if we could get to the order process.. It is so annoying to have to call each month.. they are so unhelpful and absolutely nasty. I’ve been hung up on and transferred and this happens every single month. This insurance company has made my Cancer journey hell
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UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full...