I would not give United Healthcare one star. I've been dealing with them for almost a month over a prescription. I was told an appeal had been submitted, only to be told a week later that it was never in the system. The lack of communication and accountability is unacceptable.
It feels like they will do anything not to pay for a prescription. What's even more frustrating is that an alternative medication that works the same way isn't covered for the condition either. This process has been stressful, time-consuming, and extremely disappointing.
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UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full...