I'm disappointed by the reception I receive after receiving a letter this morning asking to see me in 2 weeks time pre an operation for 1 month. I currently work & being self employed after my operation won't receive any monies however your staff think that it is acceptable practice for me to drop everything or have my operation cancelled which I have been waiting for.....for 3 years. I have seen the surgeon whom I thought was completing the operation numerous times, to be told this morning, he is retired! would it not have been advisable to have contacted sooner with this information? can the new surgeon not review previously notes and records of mine? so because the appt is 11.30am I have to cancel yet another day's pay to attend the appointment or have the whole operation cancelled! but it was only to cancel my operation at your convenience due to a junior doctors strike recently....I believe you all still get paid when you are off sick. Perhaps common courtesy wouldn't go a miss.
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