Twice purchased Beats X and Beats Flex earphones: the first time after 13 months a malfunction made them unusable and, as they were no longer covered by the manufacturer's warranty (limited to 12 months for online purchases), the request for repair was almost equivalent to the expense of buying a brand new Beats Flex. So I choose to buy the brand new Beats Flex model from a retailer to ensure the 24-month warranty. Also in this case after 13 months the device stops working. Fortunately the warranty coverage allowed me to receive a replacement but I have the fervent fear that in 13 months I will have to buy myself a new pair of bluetooth earphones… certainly not this time from the Beats brand.
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