If I could rate them with negative stars, I certainly would. I placed an order in NOVEMBER LAST YEAR for Christmas, expecting delivery within 3-5 days, yet here I am two months later without a single item. I've sent countless emails with no helpful responses. Their phone line is unavailable, and I've received no communication despite having paid for my order. I've had to spend additional money to secure gifts. I'm utterly shocked by the complete absence of customer support. My only recourse now is to escalate this issue, as I feel deceived by this so-called 'reputable' organization. I look forward to their excuses regarding my official complaint.
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Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
We believe in crafting beautiful things that you can be yourself in. Since 1941, inspired by the spirit of our hometown, New York City, we’ve built a legacy of craft and a community that champions the courage to live authentically.
Today, the same way we care about every stitch that goes into our product, we care about the impact we have on people, communities and the planet. Everything we make, we craft to last with the belief that better-made things create a better made future for all.See more
