Used this company many times in the past to repair failing and failed equipment. They have come through every time. The fact that I can send the equipment to them free of charge to get an estimate and then, based on what they say, can decide myself whether to have it repaired on simply returned as it is (at obvious postage cost to myself). They have repaired hifi and DJ equipment that other companies have said they cannot due due to the age of the equipment and the lack of manufactured parts. They have been honest and if something could not be repaired, or part of it repaird, they have told me so plainly and let me decide what to do. This is the first company I turn to now and the first company I recommend to friends and family.
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We work hard to provide high-quality repairs and excellent customer support. While we aim to satisfy every customer, expectations should be realistic—we are not the manufacturer, and repair limitations such as part availability or lead times are beyond our control.
Negative reviews often come from misunderstandings or not reading the information provided on our website or in emails. We encourage potential customers to consider both positive and negative reviews, as well as our responses, to get a fair picture of our service.
If you genuinely need a repair and understand that we are here to help—not as a charity but as a professional service—you’ll find the process straightforward. If in doubt, always check our FAQ for clarity before proceeding.See more
