Review Time
I had a problem with my washing machine it wasn’t spinning properly. Took it to this shop and they fixed it quickly. The staff was friendly and explained everything clearly. They didn’t charge extra or try to sell unnecessary parts. Total cost was fair and now it’s working like new. Good experience, I will come back if needed. Thanks!
I was originally going to use these guys for repairing my IEMs for their fairly priced estimate but after seeing how they handled a friend of mine's repair, I can confidently say avoid this company. Particularly this was for MMCX repair on a ~£1000 IEM; this was repaired, however the shell was stuck back together misaligned. They do a sloppy job and refuse to acknowledge this as their own fault and will not rectify. Customer service is non existent, you are better off repairing such cases by yourself.
Fantastic experience. My vintage amp needed a couple of repairs. From initial contact, sent off the amp with tickets provided from E.P. Notified when amp arrived and provided with link for portal to keep up to speed with what was happening. Quotation sent, work carried out, after bills paid - the amp arrived back home next day all sorted. It took 15 working days from start to finish and at reasonable cost.
I had a problem with my washing machine it wasn’t spinning properly. Took it to this shop and they fixed it quickly. The staff was friendly and explained everything clearly. They didn’t charge extra or try to sell unnecessary parts. Total cost was fair and now it’s working like new. Good experience, I will come back if needed. Thanks!
Used this company many times in the past to repair failing and failed equipment. They have come through every time. The fact that I can send the equipment to them free of charge to get an estimate and then, based on what they say, can decide myself whether to have it repaired on simply returned as it is (at obvious postage cost to myself). They have repaired hifi and DJ equipment that other companies have said they cannot due due to the age of the equipment and the lack of manufactured parts. They have been honest and if something could not be repaired, or part of it repaird, they have told me so plainly and let me decide what to do. This is the first company I turn to now and the first company I recommend to friends and family.
Ver clear and wellSupported process throughout. Obviously with labour costs these days you need to check if repair is financially viable - mine was. I had the battery changed on a lovely pair of Sennheiser ear buds, which work perfectly again and well into their 5th year.Overall a great clearly navigated service which was appropriately charged.
After sending my Bose speaker in for repair for a common fault, they said they cannot repair it due to unavailable parts. Fair enough... BUT they refused to tell me what was wrong with it or which part was unavailable so i couldnt get a quote from elswhere. Apparently due to their terms and conditions, they are not allowed to help another human, even if it costs them nothing to do so. In reality, they are just a bunch of scammers, pretending to be able to repair your product, then charging an inflated return postage cost to make a quick buck- i doubt they even opened the speaker to diagnose.
Really great transparent service from quote to repair. They kept me up to date with parts that needed ordering for new earpads on my Urbanista headphones.Efficient turnaround & back to me in protective packaging, would really recommend
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We work hard to provide high-quality repairs and excellent customer support. While we aim to satisfy every customer, expectations should be realistic—we are not the manufacturer, and repair limitations such as part availability or lead times are beyond our control.
Negative reviews often come from misunderstandings or not reading the information provided on our website or in emails. We encourage potential customers to consider both positive and negative reviews, as well as our responses, to get a fair picture of our service.
If you genuinely need a repair and understand that we are here to help—not as a charity but as a professional service—you’ll find the process straightforward. If in doubt, always check our FAQ for clarity before proceeding.See more
