I suspected the main PCB on my 20+ year old Siemens hob extractor fan had failed. I came across this Company on the internet, and was able to navigate their website, download their postage label and send it off for investigation and repair. I did get a diagnosis and repair estimate after over 2 weeks, but could accept this as was over Xmas and the new year. I did eventually get the PCB back after having being repaired. The PCB when I plugged it in partly worked and still had a fault . I duly sent it back and after a couple of weeks was notified they had found the fault which should have been rectified in the first place. This was duly rectified at their expense and on it return all worked fine. The whole process was slow but we got there in the end. Communication was all done through their website. The cost was reasonable - certainly much cheaper than a new PCB, which was totally unavailable anywhere. I would use this company again
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We work hard to provide high-quality repairs and excellent customer support. While we aim to satisfy every customer, expectations should be realistic—we are not the manufacturer, and repair limitations such as part availability or lead times are beyond our control.
Negative reviews often come from misunderstandings or not reading the information provided on our website or in emails. We encourage potential customers to consider both positive and negative reviews, as well as our responses, to get a fair picture of our service.
If you genuinely need a repair and understand that we are here to help—not as a charity but as a professional service—you’ll find the process straightforward. If in doubt, always check our FAQ for clarity before proceeding.See more
