The communication with and from the company was excellent - so many thanks for that. I was getting a circuit board checked and repaired for an Italian commercial dishwasher. When I was dropping off the circuit board to be tested/repaired, the premises themselves were a little offputting - unmanned so I had to call to get someone to emerge and that occurred though a call centre in Brazil which was a bit weird... However the process from there on was faultless and the net result was a fixed circuit board for considerably less than a new one.
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We work hard to provide high-quality repairs and excellent customer support. While we aim to satisfy every customer, expectations should be realistic—we are not the manufacturer, and repair limitations such as part availability or lead times are beyond our control.
Negative reviews often come from misunderstandings or not reading the information provided on our website or in emails. We encourage potential customers to consider both positive and negative reviews, as well as our responses, to get a fair picture of our service.
If you genuinely need a repair and understand that we are here to help—not as a charity but as a professional service—you’ll find the process straightforward. If in doubt, always check our FAQ for clarity before proceeding.See more
