Firstly they represent themselves as a local company, which they aren't Secondly website suggested 3 to 5 days for repair. When my item was received by them I was informed up to eleven days. After 15 days I asked how much longer and was told that they were busy and the item was being assessed. It was returned after 24 days.The item was returnrd safely packaged and is working and the cost was less than the quotation.
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We work hard to provide high-quality repairs and excellent customer support. While we aim to satisfy every customer, expectations should be realistic—we are not the manufacturer, and repair limitations such as part availability or lead times are beyond our control.
Negative reviews often come from misunderstandings or not reading the information provided on our website or in emails. We encourage potential customers to consider both positive and negative reviews, as well as our responses, to get a fair picture of our service.
If you genuinely need a repair and understand that we are here to help—not as a charity but as a professional service—you’ll find the process straightforward. If in doubt, always check our FAQ for clarity before proceeding.See more
