Very good service and reasonably priced, sent my Oukitel RT5 tablet for them to diagnose and repair because I had a problem with it not connecting to my network but after they had diagnosed it could not find any problem with it after running full hardware and software tests.Only problem that I had was that the tablet still wouldn't connect to my network even after my ISP services ran a check and reset my router etc and then I found the problem myself whilst checking the devices connected to my network and found that for some reason my tablet had been blocked, so I unblocked it and removed the device from the list of devices then reconnected it and now it connects, but still disconnects from time to time as if there is something wrong with the network adapter because I have to reset my wi-fi sometimes to get it to connect.All in all a good service and you only pay for the return postage as EP send you a prepaid shipping label to send your device to them.
Claim your business profile now and gain access to all features and respond to customer reviews.
We work hard to provide high-quality repairs and excellent customer support. While we aim to satisfy every customer, expectations should be realistic—we are not the manufacturer, and repair limitations such as part availability or lead times are beyond our control.
Negative reviews often come from misunderstandings or not reading the information provided on our website or in emails. We encourage potential customers to consider both positive and negative reviews, as well as our responses, to get a fair picture of our service.
If you genuinely need a repair and understand that we are here to help—not as a charity but as a professional service—you’ll find the process straightforward. If in doubt, always check our FAQ for clarity before proceeding.See more
