I have only received one out of three parcels. The response from the support team has been unhelpful, suggesting I should locate them myself! They cannot provide proof of delivery, despite my surveillance showing nothing arrived that day. I haven’t opened the delivered item as I plan to return it if the other parcels don’t show up. Very poor customer service so far; I hope it gets better soon.
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ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.See more
