Avoid! This company (as per their official communications) operates Go To Gate which is also terribly slated.Recap:Dec 2021 -- booked my complex, complete itinerary cost approx £1.5kMay 2022 -- one of the 6 flights (3 each way) was cancelledJune 2022 -- successive contact form submissions yield no response until it does. Customer Services cancelled the entire itinerary, 3 weeks from departure, with ZERO authorisation to do this. July 2022 -- itinerary is now £3.5k which I'm forced to book as the trip is to attend my sister's destination wedding. Aug 2022 -- finally receive a part-refund after multiple chasing. Part-refund because these people still took their £30 cancellation fee!
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