I arranged for a 2-day delivery with the company, but they utilized another carrier that guaranteed timely service. It cost me £54.90. They assured me that the package would arrive in 2 days. Unfortunately, the customer reported that the goods were not received on time and canceled the order, resulting in a day-late delivery. I've lost both the delivery cost and a £454 sale, along with additional expenses to return the item. I will not use this service again as they have proven to be unreliable. They have their own terms, which I understand, but relying on a third-party courier who has different conditions is unacceptable. If you can't provide the service yourself, don't offer to ship through another carrier.
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