uk.khaadi.com

2.2
2.2 Based on 201 reviews

Khaadi is Pakistan’s largest fashion retail brand, with a growing global footprint of over 50 stores across Pakistan, the UAE, the UK and the US. Recognised for its unique blend of fashion, lifestyle and cultural expression, Khaadi has redefined how women...

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Mariam
Zero stars for customer service - appalling!

I would score khaadi customer service a ZERO if I could! I paid £8 for next day delivery, the courier missed making that delivery and delivered 5 days later! I have been contesting to get a mere £3 back for the extra I paid for delivery and their disgusting customer service team have been unhelpful, unapologetic and have sided with DHL who lied about making a next day delivery attempt! I have ring doorbell to prove but Khaadi refuse to accept! I have never dealt with such an appalling customer service team. Shame on you !

1
Date of experience: Mar 20, 2026

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Business Details

  • Khaadi is Pakistan’s largest fashion retail brand, with a growing global footprint of over 50 stores across Pakistan, the UAE, the UK and the US. Recognised for its unique blend of fashion, lifestyle and cultural expression, Khaadi has redefined how women connect with style.

  • email welisten@khaadi.com
  • language https://uk.khaadi.com

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