ZERO STARS!! RUDE AND UNPROFESSIONAL CUSTOMER SERVICE!I visited Khaadi in Trafford Centre to get a refund after 2 days of purchasing the clothes. First at the till, this Sales Assistant commented negatively on my face saying I had too much cream on! I was dumbfounded but did not reply. (I could have put her into her place but didn't want to stoop down to her level).Next thing she does is to start sniffing the clothes, the crotch part of the shalwar ( yes I know! and it seemed like she was enjoying it! What a freak!) and the kameez and did this continuously even offering the other girls at the tills to sniff too! I thought for a moment is this really happening! Is this the UK or have I had a time slip in reality! She then says that a refund cannot be offered as it has been worn! I stood my ground by saying that you expect me to wear the items with the tags! Khaadi need to be reported as they are clearly violating UK consumer laws.
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Khaadi is Pakistan’s largest fashion retail brand, with a growing global footprint of over 50 stores across Pakistan, the UAE, the UK and the US. Recognised for its unique blend of fashion, lifestyle and cultural expression, Khaadi has redefined how women connect with style.