THEY DO NOT DESERVE ANY STARS AT ALLNever EVER shopping again in KHAADI Very Very disappointed in KhaadiOrdered more than £500 in suits online and got in a situation where I had to go away to deal with a situation when I got back I approached to see if they could help with giving me a credit note on a few of the suits which were far too big on me, they refused to help at all and not understood my situations and worries and refused to even compromise on it as one-off occasion, the person I spoke to completely disagree with everything with every plan I was offering even like you can offer to give me a credit note on the lowest selling price you are selling the item for now, he completely refused any options I was coming up with and told me ‘’No we can’t do anything for you at all so it’s pointless for me to even offer you to speak to anyone in higher authorities”, I am very disappointed in the way it was handled and how they could have easily resolved this situation. I do understand that everybody has regulations and policies, but I was willing to compromise with even losing some of the money on my garments, but I didn’t get the full support and help for what I was expecting from KHAADI So no Khaadi very bad you have not good customer service and not a good way of dealing with a complaint or problems. so it’s a no-no for me. If I could rate you any lower I would definitely rate you minus.I can provide receipts and order numbers for all my orders.
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Khaadi is Pakistan’s largest fashion retail brand, with a growing global footprint of over 50 stores across Pakistan, the UAE, the UK and the US. Recognised for its unique blend of fashion, lifestyle and cultural expression, Khaadi has redefined how women connect with style.
