I've never had any issues ordering online from the Pakistan site. However, the new Birmingham Bullring shop has appalling customer service. The staff just hang around in groups chatting instead of serving customers, meaning many of us just leave without purchasing items we wanted as the unnecessary waiting around is ridiculous. The staff need basic customer service training asap! Disappointing as the old Khaadi store in Birmingham had great staff and customer service.
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Khaadi is Pakistan’s largest fashion retail brand, with a growing global footprint of over 50 stores across Pakistan, the UAE, the UK and the US. Recognised for its unique blend of fashion, lifestyle and cultural expression, Khaadi has redefined how women connect with style.
