I have ordered from this company several times and actually quite like their clothes. However, on the back of my recent experience I will never order from them again. There was a mistake with my order - they automatically allocated me a different size as the one I ordered had gone out of stock. I emailed them immediately but they refused to amend the order. Trying to get the whole thing sorted and get a refund has taken weeks and a lot of hassle. I can only imagine that their “Customer Service” is AI generated as it is completely useless and impersonal.
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Khaadi is Pakistan’s largest fashion retail brand, with a growing global footprint of over 50 stores across Pakistan, the UAE, the UK and the US. Recognised for its unique blend of fashion, lifestyle and cultural expression, Khaadi has redefined how women connect with style.
