uk.khaadi.com

2.2
2.2 Based on 201 reviews

Khaadi is Pakistan’s largest fashion retail brand, with a growing global footprint of over 50 stores across Pakistan, the UAE, the UK and the US. Recognised for its unique blend of fashion, lifestyle and cultural expression, Khaadi has redefined how women...

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What always goes wrong

What always goes wrong? Lack of staff and therefore lack of customer service. Service at the till is always so slow and I have walked out many times. I order online because I think it's easier...but it takes so long to receive it and the only update or progress you'll make is if you pester customer service!! My order wasn't processed until 5, days later despite paying postage and packaging!! Went to the Stratford branch and explained what had happened, staff refused to go into the stockroom and open the box with the items in it...while their store remained basically empty of stock. Missed out on a sale and still missing out because you're not putting stock out. Really need to sort it out Khaadi, you're in dire need of a big change.

1
Date of experience: Aug 01, 2025

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Business Details

  • Khaadi is Pakistan’s largest fashion retail brand, with a growing global footprint of over 50 stores across Pakistan, the UAE, the UK and the US. Recognised for its unique blend of fashion, lifestyle and cultural expression, Khaadi has redefined how women connect with style.

  • email welisten@khaadi.com
  • language https://uk.khaadi.com

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