I purchased two items from this company and due to the fit when they arrived, I decided to return them both.I was refunded for one however not the other, I had to reach out to the company to understand why and they stated that the product was in "bad return condition" (I had only tried both items on once and decided to refund).They sent me a photos of the item which had a small crease at the collar and they stated that there was (makeup) staining. Although, I believe that was the actual pattern of the garment also the other item, which was refunded with no issues, lighter in colour and tried on at the same time had no "staining" - bizzare.They also stated "However, you can arrange a collection from our warehouse and get the item back at your end within 20 days. Furthermore, please note that the collection can be arranged from Monday to Friday (8 am to 2 pm). The warehouse's address is mentioned below for your reference." Said warehouse is approximately 2 hours from where I live....Very odd process, I truly believe they do this to avoid paying for refunds. I would avoid this company completely!
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Khaadi is Pakistan’s largest fashion retail brand, with a growing global footprint of over 50 stores across Pakistan, the UAE, the UK and the US. Recognised for its unique blend of fashion, lifestyle and cultural expression, Khaadi has redefined how women connect with style.
