Purchased the premium IPL handset in June, have used a handful of times and now the product becomes so hot it burns my skin after only 2 minutes of use. Have emailed Lux skin to ask if the product may be faulty as i am sure it is not suppose to do this, i have had no response. I have left a post on a facebook post by Lux Skin, advising of the above, and was told this should not be happening and someone will reply to my email. This was over two weeks ago. LUX SKIN sell faulty dangerous items. Update 13.9.24 emailed customer services as per advised in LUX SKIN'S response. Still have not had a reply from that email.
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