uk.luxskin.co

4.1
4.1 Based on 457 reviews

...

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Lenna Carter
The products don’t work and the…

The products don’t work and the customer service is appalling. I ordered a micro needling pen, a face massager and the laser hair remover. All of which just don’t work. I contacted them to inform them the laser wasn’t working and they told me to keep using it for another 2 weeks. I did that and then went back to them to say it was still not working and they replied saying I was now out of the returns window and can’t return anything. After multiple emails they have just ignored me. Now left with faulty products and no refund. Don’t waste your money or time

1
Date of experience: May 23, 2024

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