They may boast positive reviews on their site, but not on independent review platforms. The boots started leaking within two weeks, and there’s no warranty process for such a short duration. They should promptly provide a return label, as that is our right, allowing for an immediate return and refund. Clearly, the items they offer are defective. I have reached out to the company’s leadership and informed them that if I do not receive a resolution within two weeks, I will escalate the matter with my bank. This company is dishonest and must adhere to consumer rights regulations.
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