The garage dealt with the claim and I didnt have to do a thing.The warranty made what could have been a costly repair a breeze and the claim was dealt with in a very timely mannor. I was in and out in the same day. Unfortunately the first fix didnt completely rectify the fault as there were multiple codes, the garage werent sure what the leading cause was. However, opteven paid for the return visit with no hesitation and again, my car was ready in the same day.
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Opteven is recognised as the leader in Warranty and Mechanical Breakdown services across Europe. We have been trusted by manufacturers, larger dealer groups and independent dealers for nearly forty years.
From a small French company, we have gradually developed into a successful international group.
We pride ourselves on our in-depth knowledge of the automotive industry combined with our commitment to quality, innovation, and customer service.
We provide mechanical and electrical breakdown warranty products for all types of vehicles, whether new or used, with various cover options in addition to ancillary products such as Asset Protection. In addition to cars, including electric, we support light commercial vehicles, motorcycles, and motorhomes.
At Opteven, we believe that each of our customers deserves to be treated with fairness and respect. We want every customer to have a great experience with us, but we know that we don't always get it right first time. If something has gone wrong, we would love the opportunity to try to put things right. Please contact us at: ukcomplaints@opteven.com with your policy and vehicle registration number.See more
