Absolutely rubbish. Took my car to their listed garage who couldn't sort. I then had to chase to find another. They think they knew the issue but took 2 more weeks for Opteven to authorise the job. Let's see. Still not completed. Ps refuse to use dealers only cheap garages. To add, still not completed and having read all reviews. They only bother to respond to nice reviews not unfavourable ones!
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Opteven is recognised as the leader in Warranty and Mechanical Breakdown services across Europe. We have been trusted by manufacturers, larger dealer groups and independent dealers for nearly forty years.
From a small French company, we have gradually developed into a successful international group.
We pride ourselves on our in-depth knowledge of the automotive industry combined with our commitment to quality, innovation, and customer service.
We provide mechanical and electrical breakdown warranty products for all types of vehicles, whether new or used, with various cover options in addition to ancillary products such as Asset Protection. In addition to cars, including electric, we support light commercial vehicles, motorcycles, and motorhomes.
At Opteven, we believe that each of our customers deserves to be treated with fairness and respect. We want every customer to have a great experience with us, but we know that we don't always get it right first time. If something has gone wrong, we would love the opportunity to try to put things right. Please contact us at: ukcomplaints@opteven.com with your policy and vehicle registration number.See more
