Their new sandwich toasters do not provide sufficient room to get two slices of bread with ham between the hot plates. You cannot close the lid properly and that's just using medium sliced bread. Cheese and ham together in your filling is not possible. Also, they say in their instructions to butter the outside of the bread. I tried this with just ham after pushing the lid down very hard. I avoided sticking the bread to the hot plates but ended up with a soggy sandwich and that's without a cheese filling. Badly designed product in my opinion. On another subject their replacement kettle filters are hard to find. Some are obsolete within the period of the guarantee. Shall not buy their products again.
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Russell Hobbs is a British manufacturer of household appliances.
