I've been trying to get assistance for my order that was lost in transit. The carrier advised me to contact the sender, but that's not possible with the company. I've provided detailed information and sent several emails but have received no response. I'm out £225, and my money is gone. Customer service has done nothing to address this issue. If this continues, I will have to escalate it with my bank. It's unfortunate because their support team used to be reliable, but things have drastically declined.
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Since 1913, we’ve been making food and drink gear that’s #BuiltForLife.
