Bought a mattress which cost over £2000 from Dreams, Tempur mattress, contacted Tempur as problem with the sides coming away, they told me needed to contact provider, which I did, they send out someone to check, he said he had never seen one so bad, said it looks like that when someone jumps on it, which I assured has never happened, almost accusing me. Its within the guarantee which isn't worth the paper its written on, because they washed their hands of it. Sent an email to me, informed me I could pay for another technician to come out and look at it. No thanks. So under guarantee, its faulty and nothing, they never responded back to my return email. Would I buy another one NO, would I recommend one NO, don't waste your money!
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At TEMPUR®, our aim is to create products that consistently provide deeply refreshing, restorative sleep. We hope that our owners sleep so well, that they not only look forward to going to bed each night, but that they tell their friends and family.
