uk.theinkeylist.com

3.3
3.3 Based on 17 reviews

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Average Rating

3.3

/
5

17 Reviews

5 Star
39%
4 Star
17%
3 Star
0%
2 Star
11%
1 Star
33%

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Annabeth Kelly
Amazing customer service

Amazing customer service! You are great! Thank you once again❤️

5
Date of experience: Apr 29, 2022
Dana B.
A very satisfied customer

Just received my 2nd order and I'm so happy!! The products are amazing! This time, I received 2 full size hair products as a gift and I can't wait to try them. Also, Dominica at the chat support was so helpful! 😊😊😊

5
Date of experience: Oct 01, 2021
Sofia
Works as expected

Works as expected. Easy website. First time order. 10 days from UK to Sweden. Tumbs up!

5
Date of experience: Sep 06, 2021
Clare Morgan
Quality at affordable prices!

I’ve ordered a number of products from The Inkey List twice now. This company produces quality products which, by answering a few simple questions, are tailored to your individual skin and hair needs. Packaging is basic which I believe is a contributory factor in the company being able to offer products at very affordable prices. I personally love this as I hate paying for fancy boxes and jars when all I’m really interested in is the product inside!!Clear instructions as to how to use each product is available on the website and also printed on the inside of the box it comes in. There are video tutorials too! Ordering is easy and delivery is quick. Customer service is excellent! An issue I had with a damaged tube of balm was dealt with in less than 24 hours of the product being delivered!I will certainly be a returning customer

5
Date of experience: May 14, 2021
Amazing customer service!

5
Date of experience: May 04, 2021
Esty T.
Super fast customer service

They helped me so fast with my order! They message back within 2-3 hours. They have also payed my custom fees, as I live in the Netherlands. Top customer service!

5
Date of experience: May 01, 2021
Best thing I have ever done for my skin.

I purchased the full "recipe" that was built for my skin type (you take a quiz and they tell you what is right for you) and I have seen significant improvement in my skin! The only reason I did not give 5 stars is because within the recipe they build you they do not give advice on how to ease into the new routine (once a week, every other day ect.). A few google searches answered my questions but there is a potential risk that the customer would receive misinformation via google and mess up the whole routine, possible resulting in damage to their skin via user error ( E.g over exfoliation). I believe they have combatted this with the "ask Inkey" service which is a free service where you can ask them any questions you have. Also the packaging makes it difficult to tell how much product I have remaining and can be messy at times (a minor issue when compared to how good the products are) I have some really good before/after photos I wish I could post on here.This is the 1st brand I have found that have understood my skin type, sensitive, acne prone, but not oily. Usually a brand hears "acne" and wants to bombard me with chemical exfoliants in every step of my routine and suggest a light non-existent moisturiser which is a disaster! Overall I would highly recommend this brand, my full routine was somewhere between the £60-£70 mark which was 1000% worth it and I will not be using any other brand for the time being. If you do choose to use the Inkey List I think following the custom "recipe" is the best way to go.For reference: I have been using the products for 3-weeks now and I would say my acne has improved by at least 60% I have not had any "breakouts" since starting this routine, only the odd random spots here and there.When i get a spot the healing process has sped up ALOT, before a spot would linger for weeks, now its a couple days.- Saffron

4
Date of experience: Feb 20, 2021
Rex Butler
Fragrance free and affordable

I think they followed the Ordinary steps. Everything they have is fragrance free and very affordable. They do offer a lot more options than the Ordinary. But I do love the packaging from the Ordinary. Their products are always out of stock at Shoppers in Canada. I just wish the Shoppers carry more products from them.

4
Date of experience: Oct 08, 2020

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