The connection with customer service is absolutely terrible. They estimated delivery within 3-5 business days, but I've been waiting for 20 business days with no updates. I called customer service and was on hold for 50 minutes, only to have the call drop. This is very disappointing for a well-known brand. Even other platforms offer better service. I will never recommend this company and will not be shopping there again, nor will my family. This service is unacceptable!
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