I returned an item at my expense as it did not fit (Christmas Gift) Have chased multiple times asking where my £60 refund is and i just keep receiving an automated response asking for the order number that i have already supplied. I had already waited months and months for this item. The whole experience has been utterly disappointing. Would not recommend. The customer support is shocking, well non existant..Edit...thank you for your reply. Order is 1586699. I did send an Instagram message and have just received a reply so will be happy to review my feedback on here once my issue is resolved. I appreciate your response.
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