Ordered on 9 January 2026.Dispatch was stated as 7–12 working days, including pre-order items advertised as dispatching from 9 January.I contacted customer service after receiving no dispatch update and was issued ticket ID 724667. After providing all requested details, I have not received any further response beyond the promised 48 hours.I am simply looking for a clear dispatch date or confirmation of next steps.Happy to update this review once resolved.
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