Absolutely shocking experience i have been a loyal customer for years I order frequently I placed a order on the 12th January ive had no confirmation of my order there is no tracking my items have not been sent out in have emailed several times aswell as tried to reach out on Instagram and no reply very frustrating and very disappointed as this is a company I like , dreadful customer service i have reported this issue to klarna as I payed in 3, I want to know when my order will be sent or i want my money refunded asap,communication is dreadful dont think ill be buying from them again after this situation, seems like its frequent problem
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