I placed an order on 1st December which was meant to be a Christmas gift, chased the order 3 times for them to contact me on 22nd December to say there was an issue with the item I ordered and it will not be getting sent out. I requested a refund on that same day, it is now 10th January and I’ve chased them 5 times with no response and still no refund. Absolutely disgusting and I’m not sure how they’re even able to get away with this.
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