Ordered on 30th December and, over a month later, I have been completely ignored despite multiple attempts to contact support.Order number: TS1621266This is not a delay issue — it’s a total lack of communication. Taking payment and then refusing to respond is unacceptable and deeply unprofessional.I expect this to be publicly acknowledged and fully resolved, not brushed off with a generic apology. I also expect a clear explanation for why I was ignored for over a month and appropriate compensation for the inconvenience caused.
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