There's no way to respond to your reply on this platform. The info you want is:Leah nichollsTS1611626ordered Dec 8th. One star is way too high. Ordered place 8th dec. Arrived way after xmas. Have been requesting refund for shipping ever since. Customer service is a joke. Constantly get automated email asking for order details. Which i give everytime. Had a couple responses from someone called Fabian. Who does nothing and when I ask for an update we start the process all over again. ABSOLUTELY SHOCKING. I have three boys who love this brand bit I will never be ordering again.
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