There appears to be no customer service and a complete lack of care and empathy for their customers who are spending their hard earned money.I placed an order on 26 November 25 and despite taking payment and receiving a confirmation email I have heard nothing from them since. I have emailed them 4 times requesting an update but no response. I am going to have one very disappointed teenager at Christmas!!!I will be reporting them to the Trading Standards, Watchdog and any other organisation who will care to listen.
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