They take your money and don’t deliver, and their customer service is nonexistent, unprofessional, and disgusting.Do not waste your time or money, shop elsewhere! Despite chasing them several times, I have received nothing but silence and excuses. No product. No refund. No accountability.This is beyond unprofessional it’s disgusting customer service and a complete lack of respect for paying customers. Trapstar clearly has no problem breaching consumer rights, taking people’s money, and failing to deliver.I’ve now had to formally demand a refund under the Consumer Rights Act 2015 and warned them I will escalate to my bank and consumer protection authorities. No one should have to fight this hard to simply get what they paid for or get their money back when a company fails to deliver.
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