My son ordered the script tracksuit costing £150 when received it seem to be a good quality but just after 1 cold wash and air dry it has shrunk! We also ordered to decided puffer jacket costing £215. DPD left this on my door step even though I clearly state not to and to put over back gate or any neighbour! It wasn’t on my door step when I got home! It has now been 5 weeks and no further forward on a resolution for a refund or replacement! DPD say trapstar need to sort it and trapstar says I need to wait on DPD! Now trapstar are just ignoring me! It’s such a shame that what could be a really good company is letting its self down with the customer service..
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