Returning and item to get a refund is way to long and expensive, I had to pay nearly £15 out of my own money to return my jacket with Royal Mail tracked. Iv also had to contact trapstar 2/3 times for you to actually process my refund and find out what is going on. It says it will take 10 days to receive a refund but it’s been 13/14 days and iv only just had an email back to say my refund has been processed… You could do with upgrading the return system with evri codes or drop off points to save hassle, expense's & better reply’s…!
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