Order on the 15th January for my partners birthday items, didn’t realise the items I’d ordered where only for pre-order and wouldn’t be dispatched until after 24th January. Never heard anything after ordering and couldn’t track my order with the tracking number given either, emailed the customer service to find out where my order was on the 25th January and they explained my items were pre order items and would be shipped after 24th January and could take 9-12 working days. Then I recieved an email that went to my junk folder and didn’t see it until 1 day later saying my order was cancelled but still haven’t been refunded. Not happy at all do not buy from them unless you want to be messed around.
Claim your business profile now and gain access to all features and respond to customer reviews.
trapstarlondon.com Twitter @Trapstarlondon Instagram @Trapstarlondon
