Clearly Trapstar do not care about their customers, nor do they care about the bad reviews they are receiving on Trustpilot! I order an item on Saturday 23rd March, due to the easter bank holiday weekend I expected the 9-12 days shipping to be a little longer than usual. I checked in with them on the supposed delivery date and I was told on their chat service that there has been a delay with the order, I have waited another week and did not hear from them, I message again on the chat service and I receive a message saying that the order will be dispatched on 22/4 and there is a 9-12 day shipping time, I just had to wait for that so why am I having to wait fo that again. To make things worse, I order a tracksuit from there on Monday 1st of April, it arrived on Wednesday 3rd of April, 2 days! It did not fit me so I sent it back, I receive my refund about a week later, why was I able to order, receive, returned and refunded in the less time that it takes to get my first item I orderded on March 23rd. I wanted my items for a holiday in May but if I have to wait another 9-12 days then I will not receive it in time!!! This disgusting customer service and nobody seems to be doing anything about it!!!
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