Terrible customer service, will never from purchase from them ever again! I ordered 2 tracksuits for my son’s birthday, one came but the other did not. I emailed them multiple times which they ignored and they said they will close the query because they sent it from their behalf which is ridiculous. They had no proof and when I asked, they ignored me. They would not give me a refund or send another one. They said to contact UPS which was not helpful because the parcel was delivered but one item was missing which was fault from there side. I wasted 185£. So disgusting!
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